Supria | Política de Privacidade

This Privacy Policy contains information about the collection, use, storage, processing, and protection of the personal data of SUPRIA WORKSPACES users, with the purpose of demonstrating absolute transparency on the subject and clarifying to all interested parties the types of data that are collected, the reasons for the collection, and how users can manage or delete their personal information.

This Privacy Policy applies to all users of SUPRIA WORKSPACES and is an integral part of the General Terms and Conditions of Use of SUPRIA WORKSPACES, owned by Supria Tecnologia & Soluções em Informática Ltda, duly registered with the CNPJ under number 09.266.646/0001-90, located at Rua Mostardeiro, 777, in the city of Porto Alegre/RS, Brazil, hereinafter referred to as SUPRIA.

This document was prepared in accordance with the General Data Protection Law (13.709/18), the Brazilian Civil Rights Framework for the Internet (Law 12.965/14) (and EU Regulation No. 2016/679). Furthermore, this document may be updated due to any regulatory updates, therefore users are encouraged to periodically consult this section.

User-provided information: When you install SUPRIA WORKSPACES and register, we may collect some personal information, such as your name, email, phone number, and other contact information. We may also receive Personal Information (e.g., your email address) through Microsoft applications and services, such as Teams, SharePoint, and others.

Cards and Tasks: We may collect tasks for statistical purposes and to improve SUPRIA WORKSPACES, which you can read, update, or modify using our solution.

Access Data: We may automatically record information from your Device, your software, location, and/or other activities when using SUPRIA WORKSPACES and our websites. This may include your Device's Internet Protocol (“IP”) address, browser type, the web page you visited before accessing our site, information you search for on our site, location preferences, identification numbers associated with your Devices, your mobile carrier, date and time stamps associated with transactions, system configuration information, metadata relating to your Tasks, and other interactions with the Service.

The user's personal data collected and stored when using SUPRIA WORKSPACES may have the following current and/or future purposes:

User well-being: improving the product and/or service offered, facilitating, streamlining and fulfilling the commitments established between the user and the company, improving the user experience and providing specific functionalities depending on the user's basic characteristics;
Platform improvements: understanding how users utilize the platform's services, to aid in business and technical development;
Advertisements: Presenting personalized advertisements to the user based on the data provided, respecting the user's right to unsubscribe and stop receiving emails for this purpose;
Commercial: the data is used to personalize the content offered and generate revenue for the platform to improve the quality of service operation;
Predicting user profiles: automated processing of personal data to evaluate platform usage;
Registration data: to allow the user access to certain platform content, exclusive to registered users;
Contract details: to provide legal security to the parties and facilitate the completion of the transaction.

The processing of personal data for purposes not foreseen in this Privacy Policy will only occur after prior notification to the user, so that the rights and obligations provided herein remain applicable.

The user's personal data is stored by the platform for the period necessary to provide the service or fulfill the purposes set forth in this document, in accordance with the provisions of item I of article 15 of Law 13.709/18.

Data can be removed or anonymized at the user's request, except in cases where the law provides otherwise.

Furthermore, users' personal data may only be retained after the end of its processing in the following cases provided for in Article 16 of the aforementioned law:

I - Compliance with a legal or regulatory obligation by the controller;

II - Study by a research body, ensuring, whenever possible, the anonymization of personal data;

III - Transfer to a third party, provided that the data processing requirements set forth in this Law are respected;

IV - Exclusive use by the controller, access by third parties is prohibited, and provided that the data is anonymized.

The platform is committed to implementing appropriate technical and organizational measures to protect personal data from unauthorized access and from situations of destruction, loss, alteration, communication, or dissemination of such data.

The platform is not liable for the exclusive fault of a third party, such as in the case of a hacker or cracker attack, or the exclusive fault of the user, such as when the user themselves transfers their data to third parties. The site undertakes to notify the user in the event of any security breach of their personal data.

The personal data we store is treated confidentially, within legal limits. However, we may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.

Cookies are text files sent by the platform to the user's computer and stored there, containing information related to browsing the website. This information relates to access data such as location and time of access and is stored by the user's browser so that the platform's server can read it later in order to personalize the platform's services.

Users and visitors of SUPRIA WORKSPACES acknowledge and accept that a system for collecting browsing data may be used through the use of cookies.

A persistent cookie remains on the user's hard drive after the browser is closed and will be used by the browser on subsequent visits to the site. Persistent cookies can be removed by following your browser's instructions. A session cookie, on the other hand, is temporary and disappears after the browser is closed. It is possible to reset your web browser to refuse all cookies, however some platform features may not function correctly if the ability to accept cookies is disabled.

By using the services and providing personal information on the platform, the user is consenting to this Privacy Policy.

By registering, the user acknowledges and may exercise their rights to cancel their registration, access and update their personal data, and guarantees the accuracy of the information provided.

The user has the right to withdraw their consent at any time; to do so, they must contact us via email at suporte@supria.com.br or by mail sent to the following address: Rua Mostardeiro, 777 – 14º andar, Porto Alegre/RS, Brazil, CEP 90240-591, addressed to Supria Tecnologia.

We reserve the right to modify this Privacy Policy at any time. Therefore, we recommend that users review it frequently.

The changes and clarifications will take effect immediately upon their publication on the platform. Users will be notified when changes are made. By using the service or providing personal information after any modifications, the user demonstrates their agreement with the new rules.

In the event of a merger or sale of the platform to another company, user data may be transferred to the new owners to ensure the continuity of the services offered.

Privacy Policy

General Information

How and what personal data do we collect from the user?

For what purposes do we use the user's personal data?

How long is personal data stored?

Security of stored personal data

Data sharing

Cookies or browsing data

Consent

Changes to this privacy policy

Jurisdiction for conflict resolution